You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). Set up your security info using the wizardįollow these steps to set up your security info for your work or school account from the prompt. You'll need to choose a different method for two-factor verification.Īfter you sign in to your work or school account, you'll see a prompt that asks you to provide more information before it lets you access your account. Two-factor verification and password reset authentication. However, not all methods can be used for both. Security info methods are used for both two-factor security verification and for password reset.
Security verification versus password reset authentication If what you're seeing on your screen doesn't match what's being covered in this article, it means that your administrator hasn't turned on this experience yet. If you've previously set up your security info, but you want to make changes, see the Add or update your security info overview. You'll see this prompt only if you haven't set up the security info required by your organization. You can follow these steps if you're prompted to set up your security info immediately after you sign-in to your work or school account.
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